What you'll do In this role, you will support the General Manager byproviding coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. You will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), you will manage the daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, you will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. You will lead, interview, select, direct, train and develop all Shift Managers, Team Trainers and Crew with the support of your GM or DM. In this role, you will be the acting GM for any non-home restaurants with support from the DM. You must be able to complete all GM duties as needed within a restaurant. Duties may vary depending on duration of coverage in non-home restaurants. By accepting this position, you will be required to travel to restaurants within your market, up to 50 miles from your home restauranton a regular basis.
What we expect from you General knowledge of state and federal employment laws. Ability to quickly become knowledgeable about and able to train othersin Wendy’s systems (i.e., WeLearn, HMS)and on employee development programs.Must be able to accomplish all Key Responsibilities. Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent liftingandcarrying(upto 25-50pounds,asnecessary), reaching, pushing, pulling,bending, kneeling and stooping is involved.Ability to multi-task while maintaining composure and giving sound advice and direction.Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.