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Reference Number: 2023-16598

Manager - HR - Wendy's

Tampa, Florida 33614
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Why Wendy's

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!

With accountability for 200+ restaurants across the state of Florida, this role provides HR partnership to the VP – Company Operations and leads a team of 5 HR professionals to deliver strategic business objectives through talent development, organization design and implementation, and providing a positive employee experience. They will coach leaders on initiatives related to employee onboarding, development and retention, and change management efforts as well as all HR policies, processes, tools, and systems.

  • Business Partner-  Provides direct strategic partnership with assigned client groups up to the Vice President and Chief Officer levels.  Understands business and departmental goals to then provide the necessary people programs, initiatives, and action plan to achieve them.  Provides guidance and consultation regarding succession planning, organizational structure and associated processes and resources. 
  • Leadership Development- Supports leadership teams in identifying and optimizing employee potential, utilizing key HR foundational programs: Leadership Success Factors, performance plans and individual development planning.  Facilitates formal and informal training to educate, influence and coach leaders. Leads the full talent planning process for business partners including the pre-work, communication, and facilitation of succession/bench planning sessions to identify future bench, gaps in talent base, leadership potential and at-risk performers.  Collaborates with business leaders on employee development needs and bench planning decisions and is responsible for any follow-up actions needed. Coaches leaders on development plans for key talent to improve readiness levels and further career progression. 
  • H.R. Operations – Leads the implementation and execution on employee-facing programs and initiatives within HR including HR policies and procedures interpretation.  Supports HR subject matter experts in the implementation and execution of compensation and benefits programs, employee engagement surveys, leadership potential assessments, people leader training, etc.  Partners cross-functionally within HR to develop, manage, and present employee orientation.  Serves as a partner in ongoing development of on-boarding and departure processes and procedures to lead to a positive employee experience. 
  • Employee Relations/Retention- Provides guidance and consultation regarding strategies and programs to build and improve employee relations, retention, recognition. Consults with leaders and employees on the resolution of employee relations issues.  Owns recommendation and completion of any resulting employment actions as appropriate. E.g., disciplinary action, dismissal, etc.  Solicits and listens to employees’ concerns and takes an active role in resolving problems.  Provides information or facilitates employees’ ability to obtain information about benefits, compensation, training and other Human Resources programs and services.


What we expect from you

  • B.S. or B.A. in Business, Human Resources Management, or related field and 5+ years of Human Resources experience.
  • In-depth knowledge of and experience with Human Resources principles and practices including recruiting/sourcing, succession planning, employee development,  employee relations, EEO administration.
  • Understanding of legal principles including State/Province and Federal/National Labor Laws, requirements for leaves of absence and requirements for workers compensation.
  • Strong communication, organizational, planning, and analytical skills. Demonstrated ability to influence business partners. Excellent problem solving and decision-making skills. Ability to handle confidential information, conflict resolution, and employee related investigations.      
  • High degree of independence in completing work and making decisions concerning various human resource activities.  Ability to manage various activities from remote locations using hardware and software programs applicable to the functions of the position.
Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors.  This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position.*  The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.  Director and above roles are also eligible to participate in the Company’s long-term incentive award program.

Our square burgers make us different and so do our benefits!  Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings.  For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website,*

*NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms.  Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives.  Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

Education: Bachelor's Degree

Travel: 50%

Pay Range: $81,000 - $142,000 Annually

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

About This Location

Tampa, Florida 33614

Additional Locations

ORLANDO, Florida 32809

Additional Locations


Additional Locations

10610 SW 40TH ST
MIAMI, FL 33165