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Reference Number: 2023-16713

Manager - International QA & Commercialization

Tampa, Florida 33614
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Why Wendy's

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!

This position is responsible for managing Wendy’s QA programs in the assigned International Region regarding food safety, quality, sanitation, production, and animal welfare for all products in accordance with the departmental plan of action. This includes managing supplier compliance to the quality, sanitation, food safety standards and specifications set forth by the Wendy’s Brand. The preferred location for this Manager is Miami or within the southern area of Florida. Relocation can be provided. This individual will support the Latin America & Carribean (LAC) regions.

  • Manages the development, maintenance and consistent application of International Quality Assurance programs, policies and procedures to ensure compliance with Company standards, and other applicable government or regulatory requirements.
  • Manages and executes the company's International auditing program as designated for assigned territory to ensure products are consistently manufactured, supplied and distributed in compliance with Company quality standards, product specifications, external regulations and sanitation requirements.
  • Develops and maintains all product specifications/formulas and processing procedures for existing and newly developed products for each country.     
  • Provides Technical support to the commercialization and manufacture of products that are developed for use in selected markets.  Ensure Suppliers/Manufacturers are supported in the development of manufacturing expertise required to ensure product development goals in the market are executed to the standards established by the company.
  • Manages contract laboratories, consulting firms and external reputable sources to support the evaluation of products, manufacturing procedures and sanitation levels of supplier facilities.
  • Performs investigations and responds with appropriate actions in order to address and resolve potential product quality issues as identified by franchisees, company operations, and/or customers.


What we expect from you

  • Bachelor's Degree in Food Science, Microbiology or Animal Science is required.
  • Minimum five years’ work experience in food processing QA or Operations is required.
    • Knowledge of food science, HACCP, food processing technology, equipment, microbiology. 
  • Prior restaurant brand or Industrial food manufacturing R&D & product commercialization.
  • Excellent interpersonal and communication skills.
  • Strong computer skills.
  • Candidate must be fully bilingual in English and Spanish.
Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors.  This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position.*  The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.  Director and above roles are also eligible to participate in the Company’s long-term incentive award program.

Our square burgers make us different and so do our benefits!  Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings.  For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website,*

*NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms.  Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives.  Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

Education: Bachelor's Degree

Travel: 50%

Pay Range: $96,000 - $168,000 Annually

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

About This Location

Tampa, Florida 33614