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Reference Number: PR 0003756

Manager - Technical Delivery

Burlington, ON L7L

What you'll do


Wendy’s is looking for a Technical Delivery Manager to oversee the design and development of Wendy’s Digital in Canada.  This position will provide thought leadership when it comes to the architecture and development of technology products as well as help prioritize and manage the workload in a fast-paced agile environment. The Technical Delivery Manager will partner with US digital, Canadian business and product leadership to ensure we build low-friction digital solutions that are highly scalable and operate with maximum availability.  This role will also collaborate with business analysts and key stakeholders to verify requirements and develop implementation plans.  The Technical Delivery Manager will oversee a team that is a combination of on-shore and off-shore resources to drive success.

Specific Responsibilities Include:

  • Lead projects using agile methodology to develop POC and production ready solutions
  • Design highly-scalable capabilities surrounding mobile, web, kiosk, and other digital channels using a combination of on-site and remote resources
  • Ensure engineering best practices are followed (unit and functional testing, code reviews, CI, design documentation and review, etc.)
  • Collaborate with business analysts and key stakeholders to help verify requirements and develop an implementation plan
  • Maintain and evolve the microservices architecture to power innovation in each of the digital channels
  • Collaborate with US digital team to identify what features and integrations can be shared across North America

Wendy’s is the world's second largest quick-service hamburger company and was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 6,700 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.  

What we expect from you

Education / Experience

  • Bachelors Degree, preferably in Computer Science or Management Information Systems
  • 5+ years of software engineering experience or experience in a related field
  • Excellent analytical and problem-solving skills
  • Skilled at communicating effectively and empathetically with technical and non-technical users
  • Experience working on an Agile/Kanban team
  • Comprehensive understanding of SDLC
  • QSR experience a plus

Please note that the Wendy’s Company does not accept unsolicited résumé’s from recruiters or employment agencies.  In the absence of a signed Master Service Agreement, and specific approval to submit résumé’s to an approved requisition, the Wendy’s company will not consider or approve payment regarding recruiter fees or referral compensations.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

About this location

Burlington, ON L7L

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