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Reference Number: PR 0003757

Manager – Corporate Learning & Development

1 Dave Thomas Blvd.
DUBLIN, OH 43017

What you'll do

Overview

The Manager – Corporate Learning & Development (L&D) manages the design, development, and implementation of training & development programming that enables and supports Wendy’s strategic business initiatives. In this role, consultation with leadership teams, HR business partners, the Diversity, Equity, & Inclusion team, and the HR leadership team is critical. With these partnerships, the Manager - Corporate L&D works to identify individual skills, manager development, leadership development, team development, and onboarding needs across the business.  As part of the Wendy’s University Team, this leader develops and drives initiatives focused on Wendy’s employees beyond (above) the restaurant, a.k.a. “corporate” employees with the support of an Instructional Designer.  This target audience includes US and international team members spanning levels of the organization from entry level to executive.  This individual is also responsible for evaluating effectiveness of programs and continuously seeking ways to improve.

Specific Responsibilities Include:

  • Designs, develops and leads company initiatives focused on people management and leadership development, including programs targeting high potential and other top talent groups at Wendy’s, both in the field and at the Restaurant Support Center
  • Designs, develops and leads company initiatives focused on individual capabilities and skills, including programs targeting high potential and other top talent groups at Wendy’s, both in the field and at the Restaurant Support Center
  • Designs, develops and leads company initiatives focused on team-based development
  • Partners with corporate & field HR Business Partners on assessing needs of target audience as well as the design and implementation of these programs.
  • Manages development of the annual budget for the programs; manages expenses within the budgetary guidelines for the Training function.
  • Facilitates workshops and courses both virtually and in-person
  • Continuously improve and implement onboarding tools, processes, and experiences (including in-restaurant training)
  • Manage the Corporate Learning & Development Team within HR/Training department, including making personnel decisions, performance managing the team, and providing training and development to team members as needed.

Wendy’s is the world's second largest quick-service hamburger company and was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 6,700 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.  

What we expect from you

Education / Experience

  • Bachelor’s Degree in HR, Instructional Design, or related field preferred.  Master’s Degree a plus.
  • 5+ years’ experience in HR, training, instructional design, or related field.  Restaurant experience a plus.
  • Demonstrated capability in project management
  • Strong verbal and written communication skills, including facilitation
  • Able to partner across functions and levels in the organization

Please note that the Wendy’s Company does not accept unsolicited résumé’s from recruiters or employment agencies.  In the absence of a signed Master Service Agreement, and specific approval to submit résumé’s to an approved requisition, the Wendy’s company will not consider or approve payment regarding recruiter fees or referral compensations.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

About this location

1 Dave Thomas Blvd.
DUBLIN, OH 43017

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