What you'll do Overview Are you a strong relationship builder with a solid understanding of service contract delivery? Can you build of stable of high performing partners adding value and creating predictable outcomes? The Manager of Restaurant Technology Vendor Management initial objective is to define and curate processes to onboard, measure, and offboard restaurant technology vendors. The managers role will also include ensuring vendors are governed with contractually detailed service levels measured on a regular basis. Lastly, the manager will including building a high performing team driving excellence in vendor performance. Specific Responsibilities Include: Define, implement, and curate vendor management processes to onboard, measurement, assess and offboard vendors. Assess vendor value on a regular basis through gathering feedback from stakeholders, monitoring publicly availabe information, comparison pricing, service level performance, work inspections and introduction of new/innovative capabilities. Drive requests for proposal (RFP), contract negotations, statements of work and introduction of new offerings into the Wendy’s system. Lead, develop and challenge direct reports to execute with excellence leveraging Wendy’s career development framework Perform vendor maintenance functions including but not limited to monitoring offerings for end of sale / end of life announcements, billing accuracy, monitoring of spare pools and dispute resolution. Wendy’s is the world's second largest quick-service hamburger company and was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 6,700 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.