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Reference Number: PR 0003783

Senior Specialist, Facilities RSC

1 Dave Thomas Blvd.
DUBLIN, OH 43017

What you'll do


To perform daily repairs and maintenance on restaurant equipment and property in Wendy’s restaurants. Ensures timely and accurate completion of scheduled Preventative Maintenance (PM), while providing ongoing training on equipment operation and PM training for restaurant management and training for new Facilities Technicians. Work environment requires on call rotations, may require overtime, and may require working in extreme weather conditions.

Specific Responsibilities Include:

Reactive Maintenance -

  • Performs demand repairs on restaurant equipment and property as identified through work orders entered into My Techconnect.
  • Proactively creates and completes work orders for critical issues found during restaurant visits not entered by operations.

Preventative Maintenance -

  • Performs preventative maintenance service as outlined in PM work orders.
  • Creates work orders for needed repairs identified during PM.

Proper utilization of My TechConnect system -

  • Ensures work orders are completed in the time frame identified by the priority codes assigned to the work orders by organizing and planning daily work load.
  • Reports the condition of equipment and property as well as maintenance status to assist with capital planning
  • Monitors and oversees outside contract work in restaurants, and assures proper coordination and communication between all concerned parties.
  • Maintains accurate parts and company owned tool inventories.
  • Ensures warranty process for company restaurants is followed.

Personal Development -

  • Participates in Individual Development Planning process.
  • Completes required safety training to comply with company guidelines.
  • Stays current on industry standards.
  • Assists with supervisory responsibilities in the absence of the facilities Manager/Supervisor as requested.

Wendy’s is the world's second largest quick-service hamburger company and was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 6,700 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

What we expect from you

Education / Experience

  • High School Diploma or GED
  • Knowledge / Skills / Experience
    • In depth technical knowledge of HVAC, refrigeration, electrical repair, and plumbing
    • Ability to read electrical schematics and understanding of 3 phase electrical and use of various testing equipment
    • Legal licensing may be required in some locations
    • 5 or more years’ experience in directly related HVAC, refrigeration and general maintenance/repair work or equivalent combination of education and experience
  • Certification -  EPA Certification Type I and II

Please note that the Wendy's Company does not accept unsolicited résumé’s from recruiters or employment agencies.  In the absence of a signed Master Service Agreement, and specific approval to submit résumé’s to an approved requisition, the Wendy's company will not consider or approve payment regarding recruiter fees or referral compensations.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

About this location

1 Dave Thomas Blvd.
DUBLIN, OH 43017

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