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Reference Number: CL 66054

Shift Supervisor

TEMPE, AZ 85283

What you'll do

As a Shift Supervisor, your primary responsibility is to create a service culture designed to “Delight Every Customer.” You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty.  You’ll lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service. You’ll be the expert on executing great huddles in our restaurants, which is the Wendy’s way of regularly communicating with our restaurant teams on what’s most important to our customers and how we can exceed their expectations. You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant. 

What you can expect

Competitive wages

Flexible Schedules, full and part time positions available

Advancement opportunities

What we expect from you

Supervise, coordinate and delegate all opening and closing procedures, based on scheduled shift, to ensure on-time opens and closes to include efficient labor utilization.  Ensure all cleaning tasks are completed on each open and close dayparts.  Follow up to ensure product drop charts are completed correctly and all food safety logs and truck orders are verified and stocked.  Direct and coach open/close crew members on proper procedures to ensure timely open and closes.  Systems utilized to ensure timely open and closes include: • Open/Close flowcharts & checklists • Prep charts • Food safety log • Weekly cleaning charts 

Train, monitor and reinforce food safety procedures to crew.  Supervise, coordinate and delegate to create a service culture designed to “Delight Every Customer”.  Lead, model and coach exemplary customer service behaviors both inside and outside the restaurant. Train all employees to focus on exceeding customer expectations through execution of friendliness, courtesy, product quality, cleanliness and service standards.

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

Email to apply

About this location

TEMPE, AZ 85283

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