Back to search results

Reference Number: PR 0003824

Sr Instructional Designer

1 Dave Thomas Blvd.
DUBLIN, OH 43017

What you'll do

Overview

This role helps develop custom learning solutions that are targeted towards over 200,000 learners across the Wendy’s system. We are looking for learning and development professionals who can help us create state-of-the-art, technology-based solutions that use a blend of eLearning, instructor-led content, and other real-time performance support aids. 

Specific Responsibilities Include:

  • Partner with internal training team and internal customers (field training and functional leads) to validate needs, target audience, requirements, deliverables, and design methodology.
  • Manage custom learning solution projects, including defining scope, resources and key milestones.
  • Develop web-based training and assessments, web-based training audio/video simulations, storyboards, Job Aids, User Guides, software user manuals, hardware manuals, system documentation, online help, and process flows.
  • Experience developing blended (both instructor-led and technology-based content) learning curriculum within learning management systems
  • Third-party learning and development vendor management.

Wendy’s is the world's second largest quick-service hamburger company and was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 6,700 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

What we expect from you

Education / Experience

  • Bachelor's degree in Instructional Design or related field (Master's degree in Instructional Design or related field preferred)
  • Minimum 3 years of experience  developing custom learning solutions for diverse target audiences
  • Advanced expertise with multiple eLearning development tools (e.g., Articulate, Captivate)
  • Strong business acumen and ability to partner effectively with leaders of all levels
  • Advanced technical writing skills and general business communication skills (PowerPoint, Excel)
  • Experience developing blended (both instructor-led and technology-based content) learning curriculum within learning management systems
  • One year experience in learning and development working directly (not as an outside consultant) inside a Fortune 1000, private sector organization
  • Experience developing video-based learning content 
  • Experience developing mobile-based learning content

Please note that the Wendy’s Company does not accept unsolicited résumé’s from recruiters or employment agencies.  In the absence of a signed Master Service Agreement, and specific approval to submit résumé’s to an approved requisition, the Wendy’s company will not consider or approve payment regarding recruiter fees or referral compensations.  

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

Apply Now

About this location

1 Dave Thomas Blvd.
DUBLIN, OH 43017

Travel Directions