The Head of Technology (Canada) is responsible for leading the execution of scalable, secure, and guest-centric technology solutions throughout Canada. 

Responsibilities

Strategic Leadership • Define and execute the Canada technology roadmap aligned with global business strategy• Responsible for regional Strategic Leadership and Global Tech alignment• Oversee technology budgets, ensuring efficient use• Identify and deploy innovative digital tools that enhance guest experience, streamline operations, and support market growthTechnology Operations • Oversee technology support operations across Canada POS, KDS, inventory, supply chain, and reporting• Manage customer-facing platforms including CRM, loyalty, digital ordering, delivery integrations, and marketing technology• Ensure seamless tech implementation for new restaurant openings and market entries• Ensure data integrity and complianceTeam & Culture • Lead and mentor a distributed team of technology professionals and vendor partners• Build a culture of innovation, collaboration, and accountability across technology and restaurant operations• Serve as the regional technology representative within the global leadership team. Bridges Global Digital Strategy with regional operational needsVendor Management • Manage vendor relationships and technology contracts across multiple markets• Evaluate and negotiate third-party solutions to drive ROI and operational scalability. Maintain compliance with GDPR and regional data-privacy standards• Ensure system uptime, service SLAs, and rapid issue resolution to support daily restaurant operations• Partner with franchisees and field operations to deliver training and consistent technology adoption

• Bachelor’s degree in Information Technology, Computer Science, or related field (MBA preferred)
• 10+ yrs in tech leadership roles within restaurant, retail, or hospitality sectors
• Proven success in multi-market technology oversight
• Expertise in digital and restaurant technology platforms
• Understanding of cybersecurity & regulatory market environments
• Ability to manage cross-functional teams & complex vendor ecosystems

Expected Work Location (In Office): It is expected that you will primarily perform work at the Wendy's Canadian Restaurant Support Center 5515 North Service Rd STE 201 Burlington ON L7L 6G4 Canada or at other location(s) as designated by the Company. You are required to work in the office at least 3 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite

Education: High School Diploma/GED

Travel: 10%

Pay Range: CAD 127,000.00 - CAD 222,000.00 Annually