Why Wendy's The Crew Member is accountable for maintaining a clean, well-groomed professional appearance while providing high-quality customer service to our guests. You will actively listen to customers, anticipate their needs, and resolve their concerns effectively. The Crew Member is also responsible for always maintaining a clean working environment.DUTIES AND RESPONSIBILITIES • Greet guests, take orders, and process payments • Prepare food and drinks to ensure customer orders are filled accurately • Assemble customer orders and packaging by following protocols and customer requests • Collaborate with others to manage take-out, delivery, and mobile orders • Keep all surfaces clean and sanitary to ensure the safety of our guests, fellow Crew Members, and yourself • Always follow defined procedures: cleaning, food safety, cash, security • Take initiative to complete various tasks and help others without being asked • Memorize the menu and make food and drink recommendations to customers • Maintain the dining room by stocking condiments, discarding trash, and collecting trays• Required to work various shifts between the hours of 9pm and 7am, as scheduled • Exposure to high heat and hot oil from fryers and cooking equipment • Exposure to cold temperatures when using the fridge or freezer • Exposure to chemicals: required to complete safety training before using PHYSICAL REQUIREMENTS • Standing • Lifting • Bending • Walking
What you can expect Starting wage $.50 higher than Min. Wage$.50/ hr Shift Premium for the Overnight ShiftFree UniformsRRSP ProgramBenefit PackagePaid 15 Min BreaksBirthday off With PayFree Food while workingEmployment Anniversary GiftGreat Team EnvironmentAdvancement Opportunities
What we expect from you Knowledge & Experience • Comfortable working in a fast paced, high volume environment • Excellent customer service skills and a desire to serve guests • Able to work in a team environment • Superb listening stills: actively listen to customers without interruption • Reliable transportation, including for early mornings and late-night hours • Open to feedback from others: able to apply feedback towards self-improvement • Punctual, reliable, and honest: consistently show up for work when scheduled • Friendly, upbeat, and engaging • Strong interpersonal and communication skills • Able to multi-task and be attentive to detail
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
