What you'll do Crew members are responsible for performing several job-related tasks involving food preparation, food safety and the ordering process. They understand and demonstrate exceptional customer service and courtesy. All crew members must have a "teamwork" attitude and ability to contribute to the efficient operation of the shift. They are expected to present a neat, well-groomed appearance at all times and arrive at work on time. Crew members ability to deliver quality food orders within specified service time goals is fundamental to the nature of the business.